How Kopti handles app and website data.

Kopti is built around private real-life maintenance details, receipts, warranties, and reminders. This policy explains what information is processed, why it is used, and how to contact us.

Effective July 12, 2026

Current app

What Kopti keeps and what stays under your control.

Cloud AI is disclosed

Kopti tells you when cloud AI is used for text, receipt, photo, or PDF understanding.

Confirmation comes first

AI can prepare a candidate. Only confirmed structured memory is added to items and history.

No backend attachment retention by default

Original attachments are sent for parsing, then not kept on Kopti servers.

Export and delete controls

Kopti makes it straightforward to export structured data or delete your account and data.

Information Kopti processes

Kopti processes account identifiers supplied through Sign in with Apple; notes, transcripts, item names, dates, reminder settings, service history, receipt and warranty details; photos, PDFs, and other attachments you choose; App Store subscription transaction identifiers; and limited operational records such as quota usage, export requests, and deletion requests. Kopti does not use advertising identifiers or cross-app tracking.

Cloud AI and your permission

With your explicit permission, Kopti sends the text or transcript you submit and any selected receipt, photo, or PDF to OpenAI through Kopti's private AI gateway. OpenAI processes that content to prepare a draft and operate and safeguard its API service. OpenAI states that API data is not used to train its models by default; its default abuse-monitoring logs may retain customer content for up to 30 days unless stricter approved data controls apply. Kopti does not use your capture content to train its own models. You can decline or withdraw permission in the app. Permission is stored per account and enforced by Kopti's backend before new text or attachments are sent for AI processing, so withdrawing it applies across devices. Existing saved information remains available, but new AI drafts and attachment imports will be disabled until permission is allowed again.

Voice notes

The iOS app records a voice note only after microphone and speech-recognition permission. Apple Speech converts the recording to English text, using on-device recognition when available. The temporary audio file is deleted after transcription or cancellation. Only the transcript is offered for OpenAI processing, subject to the separate cloud-AI permission.

Attachments

Original attachments are sent for parsing, then not kept on Kopti servers. If you keep proof, the iOS app stores the original file locally on your device and Kopti stores document metadata only.

Service providers

Kopti uses Apple for authentication, speech, notifications, and App Store billing; Supabase for authentication and database services; Kopti's infrastructure provider for backend hosting; and OpenAI for user-authorized draft creation. These providers receive only information needed to provide their service. Kopti requires providers handling user data to apply protections consistent with this policy and applicable law. We do not sell personal information or use the app or landing page for advertising trackers.

Retention

Structured items, events, reminders, document metadata, and capture history remain until you delete them or delete your account. Pending drafts expire after 14 days. Expired or failed extraction records are removed after 30 days, and completed draft records after 90 days. Soft-deleted records and cleared chat are removed after 30 days. Operational audit records are retained for up to one year and App Store subscription event history for up to two years. Original attachment bytes are not retained by the Kopti backend.

Subscriptions

Apple processes payment details. Kopti receives verified transaction identifiers, subscription status, product, expiration, and account-binding information needed to grant Pro access. Deleting a Kopti account does not cancel an App Store subscription; subscriptions must be managed separately through Apple.

Data choices

In the app you can edit or delete saved memories, clear capture history, export structured data with optional chat history, withdraw cloud-AI permission, and request deletion of the entire account. An accepted account-deletion request signs you out immediately and normally completes within 24 hours; the app provides a random receipt so you can confirm completion. Kopti revokes active sessions and Sign in with Apple authorization as part of that flow. For account, export, deletion, consent, or privacy questions, email hello@kopti.app.

Updates

We may update this policy as Kopti changes. If we make material changes, we will update the effective date on this page.

iPhone app

Kopti is built for everyday ownership.

Download Kopti on iPhone to keep item histories, proof, warranties, and reminders close to the things they belong to.

Designed for water filters, coffee machines, air purifiers, smoke detectors, bikes, warranties, receipts, repairs, and recurring care.